Our StaffA family of quality, caring employees
As Executive Director, Bobbie oversees all day-to-day operations. She has a professional background in management and book keeping as well as over a dozen years of service at Brasstown Manor. Bobbie began here as a volunteer shortly after her mother became a resident in 2003. She quickly became the “empathetic listener” for all of our residents and served as Office Manager and Payroll Specialist for ten years before becoming Executive Director. Bobbie’s patience and love for our residents truly exemplifies the Brasstown Manor philosophy. “If I can make the residents smile, by giving them a hug or a kind word, then I feel my day is complete.”
A certified Nursing Assistant, Hannah began working as a caregiver at Brasstown Manor in 2015. Then, she moved to the Administrative Assistant position to help with marketing and social media. Hannah continues to demonstrate her ability to multi-task by keeping employee records current and acquiring resident admission forms and records, all while providing kind words for the residents and fellow employees.
Quality Assurance Director
Nicole, a Certified Nursing Assistant and Certified Medications Assistant, has worked in several departments at Brasstown Manor℠ since 2009. After years of being Clinical Resident Services Supervisor, Nicole took the position of Quality Assurance Director in the clinical department. Nicole reviews the care of our residents and keeps important in-service instructions up-to-date for our caregivers. She has an Associate of Science in Allied Health from Young Harris College as well as a BA in Healthcare Administration from Ashford University. “I love working with our residents and families to help coordinate holistic wellness of mind, body and spirit as well as their healthcare needs, with professionals in our community.”
Clinical Services Director
Alicia, a Certified Nursing Assistant, Certified Medication Assistant and Pharmacy Tech, has been affiliated with Brasstown Manor since 2001. She began working as a caregiver with superior leadership skills and became a Clinical Supervisor in 2004. Alicia has taken an active role in overall caregiver training and has helped transition the Clinical and Resident Services Department to implement a streamlined unit-dose medication system. In 2017, she became our Clinical Services Director. As a long-term employee, she continually demonstrates a whole-hearted love for our seniors and works hard to insure they get the excellent care they deserve.
Gail’s smiling face is usually the first thing you see when walk in the doors. Initially, she began working part-time, but she loved the residents so much that she moved into a full-time roll as “the air traffic controller.” She coordinates resident activity and business operations at the front desk. Gail is able to multi-task by answering phone calls, coordinating resident transportation, responding to questions from visitors, families, and residents — all with a sincere smile and a cheery disposition.
Ricky has been a part of our maintenance department since 2015 where he oversees the landscaping and upkeep of our beautiful grounds. Always a helping hand, you can even find him painting apartments or hanging pictures. When asked why he enjoys working here, he responded by saying “The people here remind me of the relationship that I had with my own grandparents and that is something I will always cherish.” Having 10 years of maintenance experience, Ricky and his heart for our elderly make him such an important part of our community
Our Caregivers strive to see each of our residents holistically and encourage their independence while providing assistance in enhancing their daily lives.
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